Building Skills in Legal Information and Referral

Building Skills in Legal Information and Referral

Building Skills in Legal Information and Referral

Do library visitors ask you for help with legal questions? Do they ask where they can get information about their rights at work or problems with their landlord? 

If so, then this 8-week online course, developed by Community Legal Education Ontario (CLEO) and the Ontario Library Association (OLA), will give you skills and confidence to help you help your customers.

Here is the feedback we received from previous courses:

  • 98% of participants felt more confident in helping people with legal problems after taking the course
  • 95% of participants would recommend it to their peers
  • 93% of participants gave the course a 4 or 5-star rating

Register soon as this free course has limited space!

As a participant in the course, you will watch a series of short, engaging video clips that explore the role of library staff in helping people with legal problems and offer tools for providing reliable legal information and legal referrals.  Legal experts in housing, employment, family, and consumer law will then discuss some of the most common problems you might hear about, and give suggestions on helpful information and referrals you can provide in response. You will complete quizzes and short written responses throughout the course and receive personalized feedback from instructors. When you finish, you will receive a certificate as a Legal Information and Referral Specialist.

The course can be completed in your own time, over an 8-week period. Most participants will spend 1-2 hours per week on the course. The course will run from April 8, 2019 through June 2, 2019.  

This course is now full. If you'd like to be placed on the waiting list, please fill out this short form. Please register only if you have the time to complete the full course.


01/04/2019 - 03/06/2019

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To register for an Education Institute session, please enter your account username and password below. Member discounts are automatically applied.

Once you've registered for a session, a payment receipt will be emailed to the address provided. Session connection instructions are sent the day prior to the session.

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NOTE: If you are a Partnership member, please contact Esteban Dorado-Troughton (416.363.3388 ext 232) upon completion of your account.


Having trouble? Try the Registration FAQ or contact our Education team at education@accessola.com.