Customer Privacy and Digital Collections and Services

Customer Privacy and Digital Collections and Services
Tuesday, December 5th, 2017 @ 1:00 pm
One-hour webinar
$45 for members
$55 for non-members

Continuing Education Certificate credits: 1

Public libraries have an ethical obligation to preserve our customers? privacy. Libraries collect customer information to allow access to our physical collections but customer privacy concerns become much more complicated when thinking about how that customer information is used by vendors for libraries? digital content. Learn more about the tools EPL is using to explore how vendors are transmitting, collecting, and storing our customers? data; our journey to assess our current digital content licenses; our plans to assess best practices at the point of contract; and our project to create a Digital Privacy section on our website and increase customers? understanding of their privacy with our digital collections.

Presenter: Rachael Collins
05/12/2017 - 05/12/2017

Sign in

To register for an Education Institute session, please enter your account username and password below. Member discounts are automatically applied.

Once you've registered for a session, a payment receipt will be emailed to the address provided. Session connection instructions are sent the day prior to the session.

Sign In

Create an account

Don’t have an account? Please create a free account with us in order to register for EI sessions.


NOTE: If you are a Partnership member, please contact Michael Rogowski (416.363.3388 ext 232) upon completion of your account.

Having trouble? Try the Registration FAQ or contact our Education team at