Customer Privacy and Digital Collections and Services

Customer Privacy and Digital Collections and Services
Tuesday, December 5th, 2017 @ 1:00 pm
One-hour webinar
$45 for members
$55 for non-members

Continuing Education Certificate credits: 1


Public libraries have an ethical obligation to preserve our customers? privacy. Libraries collect customer information to allow access to our physical collections but customer privacy concerns become much more complicated when thinking about how that customer information is used by vendors for libraries? digital content. Learn more about the tools EPL is using to explore how vendors are transmitting, collecting, and storing our customers? data; our journey to assess our current digital content licenses; our plans to assess best practices at the point of contract; and our project to create a Digital Privacy section on our website and increase customers? understanding of their privacy with our digital collections.

Presenter: Rachael Collins
05/12/2017 - 05/12/2017

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