Data in a Time of Covid-19

Data in a Time of Covid-19


On March 17, 2020, the Province of Ontario declared a state of emergency and ordered the closure of public library branches. Libraries immediately pivoted to focus on delivering online programs and services and serving their communities even while branches were closed. As a result, library activity data collection and reporting shifted to reflect the new roster of online activities. Join the members of OPLA’s Research & Evaluation Committee to learn how the pandemic impacted their work and why using data to demonstrate value and impact is more important than ever.   

Participants will learn:

  • How libraries redesigned their data collection and reporting workflows to communicate their library’s response to the pandemic;
  • How unprecedented and unpredictable situations can produce valuable qualitative and quantitative data;
  • How libraries are planning to collect data as they prepare to reopen branches.

Date & Time:

Wednesday, June 24 from 12:00 p.m.-1:00 p.m. EST.  All registrants will have access to the live session, and a recording (for 1 year from the date the session took place).


As a non-profit and a charity, we are launching a pay-what-you-can (PWYC) fee structure for our upcoming webinars to help recuperate our operational cost. We will continue to program webinar content that will support you through this challenging time. To take advantage of the PWYC pricing please register via The Library Marketplace

About the presenters:


Alison Clarke

Alison Clarke is the Coordinator, Performance Measures and Data at Brampton Library. Alison designs data collection systems, and is currently working on a system to determine branch capacity. She also finds joy in showing people how to use a pivot table. Alison has discovered other data-loving colleagues on the OPLA Research & Evaluation committee.

Kimberly Silk

Kimberly Silk is a librarian with a background in academic and data librarianship and a passion for conducting research to evaluate how organizations impact their communities. As Librarian, Strategic Planning & Engagement at Hamilton Public Library, Kim supports the CEO and senior management team with research and the community engagement process for strategic plan development and implementation.

Marni Tam

Marni Tam works in the eLearning team at Toronto Public Library. In her previous life, Marni was a developer with a passion for UX and data. She thinks that everyone has the ability to learn technology given the right environment. In her free time, Marni is an avid movie fan and can’t wait until her next movie binge.

Brandon Fratarcangeli

Brandon Fratarcangeli joined SOLS in 2016. As a member of the consultant team, Brandon provides advice and assistance in the areas of library services, board governance, and planning. Brandon also conducts audits on behalf of the Ontario Public Library Guidelines Monitoring and Accreditation Council. Brandon is the lead on the development of Professional Resources on

Erika Heesen

Erika Heesen is the 2020 Ontario Public Library Association President. She loves existential questions and using data to find out the 'why'. 
Erika is currently on parental leave and enjoying her time with her new little bean! Her other job is as CEO/Chief Librarian of the Perth Union Library in Eastern Ontario.

How to Connect:

Once you've registered, you'll receive an email before the session a connection link.  After the session, you'll receive access to the recording in the same way. Our webinars are conducted using the free Adobe Connect Platform. To ensure your computer is set up with the appropriate tools to participate in an Adobe Connect Meeting, try this Test Meeting. Sometimes add-ons need to be installed or your browser updated. If you need support, you can check out our Registration FAQ or the Adobe Connect Help Center, or email us at

6/24/2020 12:00 PM - 6/24/2020 1:00 PM

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